OFFICE OF ACADEMIC ADVISEMENT & STUDENT SUCCESS
Our Mission:
To provide all MRU students with the elite customer service and individual attention needed along with the tools and guidance to help them be able to confront and resolve any issues that may occur during their studies. To assist our students in attaining the Academic Excellence and Training needed to be a successful graduate of MRU!
Academic Advising Services are available to all enrolled students, at any time, to discuss academic issues and challenges that may occur throughout their time of enrollment. The Office of Academic Advisement and Student Success is designed to implement the most effective methods, strategies and skills needed to provide students with possible options and alternatives to help resolve their specific academic concerns. The Office aims to prevent academic problems rather than simply solving them. Academic Advisors, faculty and academic administrators monitor students ongoing progress and may refer high risk student for mandatory advising. Students are expected to comply with referrals to The Office of Academic Advisement and Student Success.
Please contact The Office of Academic Advisement and Student Success to schedule a meeting with an advisor. Students may schedule appointments by going to the Office’s Moodleroom page, emailing officeofacademicadvisementstudentsuccess@mru.edu, or calling 305-442-9223.
The University is committed to the wellbeing of our students and has committed to providing support services throughout each student’s enrollment. The University has partnered with the WellConnect Program. Students have round-the-clock access to many services. Some of the services available are:
Counseling Services: WellConnect, powered by New Directions offers immediate in-the-moment support, as well as free short-term counseling to address issues such as stress, depression, family and relationship concerns, addiction, academic challenges, and more. When a student calls the main toll-free line, the student will speak with a knowledgeable and experienced clinician who can help connect them to the resources they need.
Resources and Support: Students can obtain support and resources from a specialist who can help them address issues in their daily lives, which may be an obstacle to success in their program. The types of resources that are available include researching community-based housing, moving, and relocation options; informed referrals for healthcare services, transportation, utilities, and assistance with identifying volunteer opportunities.
Legal Services: Free initial phone consultation is available with a state-admitted attorney on most legal issues, including estate planning, adoption, divorce/custody, bankruptcy, landlord/tenant disputes, contracts, criminal charges, and eldercare tools (e.g., wills, healthcare proxies, powers of attorney, etc.). Students receive a 25% discount off the hourly rate if the participating attorney is retained. Note: the program does not cover employment-related issues.
Financial Services: Free phone consultations with experienced financial educators on many issues such as budgeting, debt management, credit concerns, mortgages, and financing. This service also includes identity theft recovery assistance, including a free, 30-minute telephonic consultation with an identity recovery professional who will work with the student to assess the situation, review the student’s credit report to determine fraud, create an action plan, and provide a packet of forms and instructions on restoring credit. Additional financial support includes referrals to certified financial professionals, online articles and tip sheets, investment and retirement calculators, and financial worksheets.
Family and Caregiving: Students are entitled to free confidential access to dependent care resources and services, including phone consultations with well-qualified family and caregiving specialists; provider searches for childcare, eldercare, and pet care; confirmed match referrals with vacancy checks; educational materials to help evaluate care options; online searchable databases; information about government, community-based, and private resources; and articles, tip sheets, and audio tips related to education and scholarships, senior care and housing options, parenting and discipline, and many other popular family and care giving topics.
Health and Wellness: The basic service offers access to an extensive library of tips, articles, and screening instruments regarding common health concerns; information and referrals for diet, nutrition, weight management, traditional and alternative medical resources; personal safety information for people of all ages; current research specific to women, men, pediatric and geriatric health issues; and practical guides to developing habits conducive to overall wellbeing.
To access these resources at any time, students and members of their household may contact:
WELLCONNECT = YOUR STUDENT SUPPORT PROGRAM
FREE/CONFIDENTIAL & AVAILABLE 24/7
Phone Number: 866-640-4777
Website: https://wellconnect.personaladvantage.com/portal/landing
New online Chatting Services Now Available!
School Code: To receive the school code please email ycabrera@mru.edu
Yenisey Cabrera
Senior Director of the Office of Academic Advisement & Student Success
ycabrera@mru.edu
With over 15 years of experience in Higher Education and Academic Advising, it is no wonder why her students get the guidance and direction they need. It is her passion and commitment to her students that make her an asset to any institution. She started her career in Education in 2001 when she graduated with her Bachelor’s Degree in Education from Barry University. After her first few years as a fourth and fifth grade teacher, she transitioned into higher education with roles in Admissions, Director of Education & Student Affairs and Senior Academic Advisor for the University of Miami. In 2017, she keenly accepted the opportunity to bring her skills, service and expertise to Miami Regional University where she worked on creating and building an Academic Advising Office. She has implemented the most effective methods, strategies and skills needed to provide students with elite customer service along with resources to assist them in resolving their specific academic issues. She has done this in a way that will allow students to be proactive with their studies in order to reach academic success.